Life Lessons from an Amazon Customer Service Rep

Prajith taught me a valuable lesson about diffusing a situation

Photo by Charanjeet Dhiman on Unsplash

One morning, I woke up on the wrong side of the bed. I was in such a cranky mood, and the littlest things set me off. Someone cut me off while driving. Rude! My doctor’s office didn’t offer parking validation. Annoying!